Terms & Conditions

Payment Methods

We accept payment via Bank Transfer, Cheque and Credit / Debit Card.


All details on payment will be discussed with you when you book courses or services with us and are detailed on the bottom of invoices.

Quotes

When we are asked to provide a quote for a course, a service or an event, all quotes are valid for 30 days from the date on the quote unless stated / agreed otherwise.

Invoices

Invoices must be paid within' 14 days of the invoice date unless stated / agreed otherwise. Failure to do so may result in a stop in service provision, witholding of course certificates or cancellation of bookings.

Deposits

Big Top Training

For 'Closed' Course bookings a 25% non-refundable deposit is required to secure the booking.


Should Big Top Training need to cancel the booking, the deposit will be refunded in full.


Robins Reach Archery

For archery group, event or large bookings, a 10% non-refundable deposit is required to secure the booking.


Should Robins Reach Archery need to cancel the booking, the deposit will be refunded in full.

Course Types

'Open Courses'

An open course is advertised in the public domain and allow for anyone to book onto the course.


Payment for this type of course is required in full at least 7 days before the course date. 


'Closed Courses'

A closed course is a corporate or group booking that is made exclusively for a specific company,  organisation or group.


A 25% deposit must be paid within' 14 days of the time of booking and the final balance must be paid within' 14 days after the course date. If payment is not made, certificates shall be held until funds have cleared. 

Unpaid Invoices

Big Top Group Ltd. reserves the right to charge interest on late payments.


Invoices 30 days or more from invoice date are liable to daily Interest and debt recovery costs.


Interest shall be charged daily at the rate of 8% plus the Bank of England Base Rate on the outstanding amount.


If you are struggling to pay, contact us as early as you can and we can discuss payment options.


You can contact us by phone on 01902 507272 quoting the invoice ref number or via email at accounts@bigtopgroup.co.uk


                                                                                                                            Last updated: 12 February 2019